Norene Smith is the proud recipient of a grant from the ProMedica Hospice Memorial Fund to purchase grief and bereavement materials for a free grief resource library in her local community.Show More
Words Of Appreciation
Our agency frequently receives recognition for the care we have provided to a patient or someone’s loved one. Many tell us they don't have the words to describe their appreciation and simply say "Thanks." Below are comments and letters from patients and family members sharing their gratitude.
ProMedica Hospice Memorial Fund Supports Grief Library for Hospice Agency
Norene Smith is the proud recipient of a grant from the ProMedica Hospice Memorial Fund to purchase grief and bereavement materials for a free grief resource library in her local community. As a volunteer coordinator at Heartland Hospice serving North Central Indiana, Norene frequently provides her team with resources to support patients and their families through the grieving process. She sensed a need within her local community for greater and more accessible resources, especially amongst individuals diagnosed with Alzheimer’s disease and related memory disorders.
Often referred to as “The Long Goodbye”, individuals suffering from memory disorders, as well as their families and caregivers, often experience grief and loss throughout the progression of illness as abilities are lost, as well as upon the individual’s passing. Because of this progression of grief, Norene and her team partnered with their local Alzheimer’s/Dementia Services of Northern Indiana to install a free grief resources lending library. This library contains numerous books on a variety of grief-related topics, both specific to memory loss and of a more general nature.
These materials were supported by a grant from the ProMedica Hospice Memorial Fund, a financial resource that is generously supported by grateful patients and their families as well as donations in memory of individuals who have passed away. The ProMedica Hospice Memorial Fund enables grant-making to Heartland Hospice patients and families in the amount of $500-$1,500 to seven potential categories, including funding bereavement resources such grief libraries, end-of-life wish fulfillment, grief camps for children, community memorial services, caregiver transition expenses, educational events, and supporting patients and families in financial distress. For more information on this valuable resource, visit the website.
The grief resource library is available to any interested parties and can be found at 1151 S. Michigan St. South Bend, IN. Books may be borrowed for any length of time needed and patrons are asked to return the book to the library once they are finished reading it so that it may also benefit others.
Mia, Account Liaison, continues to share her story to help educate women on the risks of heart disease and what to look for in the case of a heart attack.Show More
Heart Attack Survivor Continues to Share Her Story
Mia, Account Liaison, continues to share her story to help educate women on the risks of heart disease and what to look for in the case of a heart attack.
Sharing a story from the heart is powerful. Hearing survival stories from women living with heart disease make the facts and figures we read come to life. Mia Albert, account liaison for Heartland Hospice serving North Central Indiana, shares her story to help educate women on risk and what to look for in case of a heart attack.Show More
Heartland Hospice serving North Central Indiana recently coordinated a blood drive with their neighbor, Senior Helpers. During these difficult times, Heartland and Senior Helpers wanted to ensure they could give back to those in need in the South Bend area.Show More
Heartland Hospice Helps Give Back by Organizing Blood Donation
Heartland Hospice serving North Central Indiana recently coordinated a blood drive with their neighbor, Senior Helpers. During these difficult times, Heartland and Senior Helpers wanted to ensure they could give back to those in need in the South Bend area.
South Bend Medical Foundation is a nonprofit medical laboratory that has labs located throughout North Central Indiana. Heartland and Senior Helpers arranged for South Bend Medical Foundation’s Blood Mobile to come to their area to give employees and the community the opportunity to donate blood. Tom Gerard, Heartland Hospice senior account liaison said, “It was our first year doing this and it was nice being able to co-sponsor with our neighbor, Senior Helpers. I encourage all organizations to do something similar. I’ve been donating blood for years and know the importance of donating to help save lives.”
17 people donated blood; 10 of them being Heartland Hospice employees. Stephanie Reed, Heartland Hospice team coordinator, said, “I donated blood because it has been almost two years since the last time I donated, and I wanted to get back into donating regularly. It makes me feel good knowing that I can help my community by doing this.” Tracy Grabill, Heartland’s director of professional services, added, “I have never given blood before. After hearing of the need, especially during this time of COVID-19, I decided it was my time to give. You never know what life brings and I may be in a situation where I need blood and will have to be thankful to the people who have donated for me.”
Steff Walker, Divisional Director of Business Development with Heartland Hospice, discusses the importance at hospice care of the end-of-life.Show More
Director of Business Development Explains the Importance of Hospice Care
Steff Walker, Divisional Director of Business Development with Heartland Hospice, discusses the importance of hospice care at the end-of-life. With World Hospice and Palliative Care Day right around the corner, she talks about how to get started with hospice care and why focusing on our patients' goals is a top priority for our care teams.
At Heartland, hospice care takes a team approach, one that incorporates the patient, their loved ones and other health care professionals.Show More
Who Are the Members of the Heartland Hospice Care Team?
At Heartland, hospice care takes a team approach, one that incorporates the patient, their loved ones and other health care professionals. The Heartland team may include:
- Patients and families
- Heartland Medical Director
- The patient's physician
- Nurse Practitioner
- Registered nurses
- Hospice aides
- Social worker
- Spiritual care coordinator
- Bereavement counselor
- Physical, occupational and speech/language therapists
In the video below, Mia Albert, Account Liaison for Heartland Hospice Serving North Central Indiana, explains the roles of some of the team members that a patient may encounter while receiving hospice care.
"We do a lot of really cool things for our memorial services, but this was a little different, so I wanted to share it with everyone.”Show More
Heartland Hospice Social Worker Creates Unforgettable Art for Memorial Service
Nate Snyder, Heartland General Manager of the Central Division, shares the story about a special tribute created for the annual memorial service held by Heartland Hospice serving North Central Indiana:
For this year’s annual memorial service, Heartland social worker, Hillaree Biddlecome created a ceramic heart in a wooden display case to honor patients who had passed throughout the year. When asked how she made the heart, Hillaree responded, “With my hands and a little love.”
The heart was created from 3 slabs of clay. Hillaree did all the clay work and painting while her husband assisted her with the woodworking to create the display case. She worked on the project 3 to 4 hours a week for 6 weeks. [Total project hours combining the clay work, painting and woodworking came to over 35 hours.]
Hillaree recalls, “As I was writing the first names of patients on the heart, it was like a walk down memory lane with the patients we cared for.” Hillaree’s artwork created a very special and emotional experience for the 80 loved ones who attended the service. Following the memorial, family members and friends waited in line to have their picture taken next to the heart.
“The fact that 80 family members and friends of former patients were in attendance at the service speaks volumes about the type of care and connection the South Bend team provides to their community,” commented Nate. He further added, “It’s no surprise with team members like Hillaree going above and beyond, day-in and day-out to serve so well. We do a lot of really cool things for our memorial services around the region, but this was a little different, so I wanted to share it with everyone.”
"We are very proud to say that we were able to bring this man home for Christmas!"Show More
Heartland Hospice Serving South Central Indiana Gives the Gift of Hospice
During the holiday season, it is common to hear, “We just want to get through the holidays before we speak to dad about hospice.” This Christmas, Heartland Hospice Serving North Central Indiana was able to give the gift of hospice to a man in need. Kimberly Torma, Account Liaison, tells about the call the agency received.
“A very discouraged and disheartened family reached out to us from a local hospital. Their father had been recently diagnosed with a terminal illness and was most likely not going to make it through the holiday season. The family had met with several hospice agencies, but it seemed as if no one could provide what was most needed to support their dad.
“After several phone conversations with the son, he agreed to let us talk to his father and mother. The son was hesitant at first because his family had already been through so much and he wanted to make sure Heartland Hospice would come through with our promises.
“Shortly after our conversation with the son, our team met with the entire family in the father’s hospital room. We were told that the other hospice agencies to whom they had spoken had stated that the father would need to give something up due to his numerous, complex treatments. The family was also told that he would need to be placed in an inpatient hospice house as that was the best place for him. Everyone felt that was their only option.
“At the end of this discussion, the father then added in a very determined voice, ‘I would just like to be home for one more Christmas with my family.’ His family was praying we would say, ‘Yes!’
“We did say yes, and the father chose Heartland Hospice. He and the rest of his family felt we were the only ones that truly cared about what was most important to him.
“Knowing it was the right thing to do, our team was determined to get the father home as soon as possible. Each team member jumped into action to coordinate care. We are very proud to say that we were able to bring this man home for Christmas! Not only was the family extremely grateful, but, I am also so grateful to be part of such an amazing team!”
Heartland Hospice Volunteer Salutes Veteran Patient at End-of-Life
Johnny, Veteran Volunteer with Heartland Hospice serving South Central Wisconsin, had been visiting with veteran patient, Robert for several months. When he heard of Robert's sudden decline, he knew he had to somehow visit him one last time to thank him for the time they spent together and for serving our country.Read the Full Story On Our Blog
The power of the individual, the importance of relationships and the value of respect and dignity to everyone at every stage of life are the backbone of our philosophy. We would love to work with you to help grant the wishes of your loved one. See some of the ways we have fulfilled our patients' heart's desires.Read On Our Blog