ProMedica Home Health and Hospice Serving Central Ohio and ProMedica Skilled Nursing and Rehabilitation (Westerville) recently attended a community pep rally at The Avalon of New Albany to engage with the community about the continuum of care that ProMedica provides. It was a fun event, filled with music, food trucks, a bounce house, a bonfire and a raffle. Residents, community members, colleagues from other healthcare organizations, as well as team members from both the agency and facility attended the event.

When asked about the purpose of the event, Katie Brown, senior account liaison at ProMedica Home Health and Hospice, shared, “It is important to collaborate because ProMedica offers a continuity of care with creative solutions to meet patients and families in their healthcare journey.”

This event provided an opportunity to share the continuum of care in the Central Ohio area and allowed the teams to engage with their community in a creative way. Even Brutus, The Ohio State University mascot, attended!

Heartland Hospice serving Central Ohio, a division of ProMedica, surprised patient, Crickett Shadley, by bringing Disney World to her.

Crickett stated to Kristen Ayers, Heartland Hospice Social Worker, she would love to be able to go to Disney World. Upon hearing Cricket’s wish, Kristen contacted Monica McKee, Heartland Hospice Account Liaison, and they came up with the idea that the Heartland Hospice team would bring Disney World to her. Monica reached out to Fresenius Dialysis Center Washington Court House, where Crickett receives her treatment, to see if Heartland could have a celebration at their facility on a day that she would be scheduled. Marissa Parsley, Fresenius Dialysis Center Manager, jumped on the suggestion and together with Heartland was able to create a “Disney World” at the center. “Everything came together wonderfully. It was so great to work as a team to make this happen!” said Marissa. “I’m so grateful to work with such an awesome team, and to be able to partner with Marissa and her team. Crickett may not have been able to travel to Disney World, but we brought a little bit of Disney to her,” said Monica.

Several staff members from Heartland and Fresenius Dialysis Center dressed up as Disney characters to surprise Crickett with a Disney party before her treatment. Crickett was overwhelmed with gratefulness and joy upon seeing everyone dressed up and the center decorated Disney style. “I still can’t believe everyone did this for me. It was wonderful!” said Crickett.