Intergenerational photo with grandmother and grandchild

Heartland, ManorCare and Arden Courts are now part of the ProMedica family of services. The skilled nursing & rehabilitation, memory care, home health and hospice services you know us for are now part of an integrated health and well-being organization that includes hospitals, doctors and health insurance plans as well.

Patient Services

Live Each Day To The Fullest

We provide care for the body, mind and spirit. We encourage our patients to share their thoughts, hopes and concerns, so we can better meet their unique needs.

What Makes Us Different

  • You don’t have to give up hope to get hospice

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  • Comforting treatments for patients can continue

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  • We don’t require advance directive choices

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  • When you need care, we're ready to provide it

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  • Our heart stretches across the nation

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  • We’re accredited by ACHC

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  • There to meet you on your journey

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  • We are mutual care providers

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Services Offered

  • Patient-focused care with patient/family maintaining control
  • Referrals and admissions 24-hours a day
  • 7-days a week
  • Positive clinical outcomes: Pain management
  • Positive clinical outcomes: Anxiety management
  • Positive clinical outcomes: Shortness of breath management
  • Certified hospice and palliative care nurse
  • Encouragement for patients’ physician to be attending physician
  • Onsite referral coordination
  • Making Choices guide for end-of-life choices
  • Comforting treatments: Pleurx Catheter
  • Comforting treatments: TPN
  • Comforting treatments: Tube feedings
  • Comforting treatments: PCA pumps
  • Comforting treatments: Tracheostomy care
  • Comforting treatments: IV for hydration/antibiotic administration
  • Heartland clinicians sent to the Emergency Department to meet patients who have gone to the hospital
  • Long tenure of leadership in the agency
  • Strong customer service focus
  • Tuck-in phone calls before weekends or holidays
  • We Honor Veterans
  • Vigil Volunteers for patients at end-of-life
  • Positive patient satisfaction results
  • Up to 13 months of bereavement services
  • Pet therapy
  • Music therapy
  • Art therapy
  • Massage therapy
  • Admission follow-up phone call within 24-48 hours after admission
  • Memorial services

Your Care Team

With ProMedica, hospice care takes a team approach, one that incorporates the patient, their loved ones and other health care professionals.

Your care team may include:

  • Patients and families
  • Hospice physician
  • The patient's physician
  • Nurse Practitioner
  • Registered nurses
  • Hospice aides
  • Social worker
  • Spiritual care coordinator
  • Bereavement counselor
  • Dietitian
  • Pharmacist
  • Physical, occupational and speech/language therapists
  • Volunteers
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Partners In Care

We collaborate with a variety of health care partners and organizations within our community to help improve access to high-quality care.

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Grateful Family

Our family is grateful for your loving care, kindness and concern for and to our Mother and our family. Your attention and anticipation of Mother’s needs greatly assisted her peaceful transition and gave comfort to all of us. 

Patient Satisfaction

Our care teams try to exceed your expectations in every way. As part of our commitment to excellence, we measure the level of our service so that we can enrich the lives of our patients and the people who love them by delivering services that best meet their needs.

Looking For More Information?

Visit Our Health & Wellness Resources Page

Learn More

Ready To Speak With Someone?

Our team will be happy to help you.

Contact Us